Free Shipping For Orders Of 299 SAR

Shipping Policy

SHIPPING POLICY

Domestic Shipping Cost : 15 SAR

Domestic Free Shipping For Orders Of 100 SAR

Cash on Delivery (COD)

for Domestic Shipping 10 SAR

Delivery time

3 to 5 working days

Notes

Orders placed after 2pm will be processed the next working day

IMPORTANT DELIVERY INFORMATION

  • For prepaid orders, a signature is required upon the receipt of the shipment. For Cash On Delivery Orders, a signature may or may not be taken. 
  • Once the package has been signed for, the product is no longer under Kinzo liability.
  • If you want to return or exchange your order, registered users must log in to your registered account. Go to your ‘My Account’ and to ‘Returns & Exchanges’ and submit a request within 14 days of receiving your order. For guest users, must submit a request via the ‘Track Your Order’ page within 14 days of receiving the order.
  • If your order has already been placed, you can no longer edit your order or change your address.  
  • If you want to cancel your order, log into your account and go to ‘My Orders’. For guest users, go to the ‘Track Your Order’ page. You can cancel your order up until the point where you receive a notification email that the items have been dispatched and sent to the address specified by you. If the items have been dispatched, your order can no longer be cancelled.

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